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I was really confused about how my package could just slip through the cracks. Your Orders Shipping carrier information, Manage Prime A-to-Z Buyers side: My package was lost or stolen. Amazon provides refunds under this guarantee for the following situations: You didn’t receive your package over three days after the maximum estimated delivery date. I returned item with dpd last week. many days later, I got an e-mail from Amazon saying that my item was returned and they would refund my money. Your Orders Here's what to do if your order from Amazon hasn't shown up even though Amazon has it marked as delivered. Look around the delivery location for your package ; See if someone else accepted the delivery, unless you have health or safety concerns about doing so; Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail. Now sign in to your Amazon account if not already done. You received an item that does not match its description. Complaints about drivers have gone on deaf ears! But on very rare occasion, an Amazon order will be marked as having been delivered even though the order has never been received by the person who ordered it. Wait 48 hours - in rare cases packages may say delivered up to 48 hours prior to arrival ; Was this information helpful? Change email address or password. Hi all, In a difficult situation at the moment with Amazon. This would be a reason to use Amazon Buy Shipping. Under the Consumer Contracts Regulations—laws established in 2014 to regulate purchases made online or over the phone—you're entitled to request a refund for late packages. Posted 24th Jan 2017. When your account is closed you also lose access to the Amazon Prime on-demand film streaming service, and if you have paid £79 for an annual subscription the money is lost… 3. Somebody has to pay for the lost merchandise and the shipping costs, right? Generally, the retailer should be able to send out a new package, or issue a refund if … Your package could get lost or stolen, or arrive far later than you anticipated. 8. If you are advised that the item is 'lost', the retailer is legally responsible for either re-arranging delivery or giving you a full refund. I returned item with dpd last week. Prime members enjoy fast & free shipping, unlimited streaming of movies and TV shows with Prime Video and many more exclusive benefits. Amazon has earned its reputation by making online shopping fast and easy, and package delivery free, but the same can't always be said about its return process. After the parcel was returned I got emails saying item wasn't collected even though I have receipt. It’s here to protect you from 3rd party sellers on Amazon who make late deliveries, overcharge you, ship defective merchandise, refuse refunds, or misrepresent the product in their listings. It’s here to protect you from 3rd party sellers on Amazon who make late deliveries, overcharge you, ship defective merchandise, refuse refunds, or misrepresent the product in their listings. The total refund was just under $135. Please select what best describes the information: Thanks! Realize that they are now out of pocket for the cost of the item as well as the cost of shipping. 4. Please see the table below for more information on products that are impacted. Before amazon you used to have to wait 28 days for this investigation to take place before they would refund the money. Call them and talk directly to a person. *For most items, the return window is 30 days after delivery. … palaver, I’m obviously outraged on behalf of my fellow honest sellers. Let them know why you’re returning the item and add any extra details (if the item was not sold by Amazon.co.uk, sometimes you need to submit a request and wait for approval). Bottom line is that Amazon does everything they can to make a customer happy. We will also look at the tools you can use to automate this entire process. You can check the status of your refund in Your Account on the order summary page. Amazon may determine that a refund can be issued without requiring a return. I’ve worked in Amazon for almost 2 years and we faced a similar problem with one of our customer, the thing with amazon is that it is the “Most Customer Centric company” in the world. Track & return orders, Returns & Refunds Did it fall off a truck somewhere? Was sent 5th April, looks to have been collected on the 6th and then on 15th it's status is then 'on way back to retailer'. Click Return or replace items next to an order. If you are a UPS or FedEx shipper we can help you get refunds on your late shipments. The answer sounds obvious, but I've had the items for almost a month now and can return them by June 17th. Note: Your refund request will be processed instantly. I called the amazon (not very helpful) and then I called ups. Despite it being a triple digit item, I refunded the customer and moved on. The Amazon A-to-Z Guarantee The tracking always shows delivery. Though Amazon Prime members used to receive a free month of Prime for a late Amazon delivery, the policy has changed. 6. Get to Know Us. This isn't the information I was looking for, Instant refund to Amazon.co.uk Gift Card balance, Payment card, Amazon.co.uk Gift Card balance, or both, Five to seven business days for payment card and one business day for Gift Card, © 1996-2020, Amazon.com, Inc. or its affiliates. As set out in our Returns Policy, a returned item must be in the same condition in which you received it. we'll use this information to improve our online Help. Cobblers wrote: » Elvisfan4eva wrote: » I'd say a few days. They’ve provided you with a refund despite an item being shipped, demonstrating that they care about customer service and satisfaction. They’ve provided you with a refund despite an item being shipped, demonstrating that they care about customer service and satisfaction. Ever since I signed up for Amazon Prime, my packages have ended up in the weirdest, unsafest places and ALL the drivers posted they handed the package directly to someone when the hadn’t. 5. Amazon Refund Trick, how to get refund on amazon without returning the product. Add or edit payment methods, Account Settings Amazon provides refunds under this guarantee for the following situations: You didn’t receive your package over three days after the maximum estimated delivery date. For more information about gift refunds, go to Return a Gift. If your refund doesn't appear in Your Account, and the processing time for your payment method has passed, contact us. He will also file an investigation order with a team in the UK which work with the delivery firms to see what actually happened. Shipping carrier information, Manage Prime Your refund and how your refund is issued may differ based on the condition of the item, how long you've had the item, and how the item was purchased. Local police departments recommend filing theft reports as well. A-to-Z Buyers side: My package was lost or stolen. However, days after I quizzed Amazon about the value of its guarantee if sellers are free to recoup their money months later, Amazon suddenly gave you a second refund plus a £50 gift card. Change email address or password. ‘Amazon package stolen’ or ‘Amazon order not delivered’ claims can affect your good standing as a seller and could even lead to account suspension. Note: After the carrier has received your item, it can take up to two weeks for us to receive and process your return. If you call Amazon and tell them you got it, they will tell you to keep it for your troubles, I would, if possible, return the B&H one for a full refund. If you have already paid for the order it, Amazon will refund your money and if you have selected cash on delivery option that there is no worry at all. We'll refund your return costs on items sold and/or Fulfilled by Amazon, up to our standard delivery option cost, in the following cases: In accordance with your statutory rights, if you received an item sold and/or Fulfilled by Amazon that is either incorrect, damaged, defective, or doesn't match its description, we'll either offer you the option to return the product via a prepaid carrier option, or, if that's not possible and the cost of returning the item exceeds our standard delivery option, please Contact Us to receive a refund for any reasonable additional postage costs you incurred. The sellers are responsible for refunding a customer upon return within two business days. The problem with Amazon is they don’t want to be held accountable to their lying lousy drivers. Amazon has earned its reputation by making online shopping fast and easy, and package delivery free, but the same can't always be said about its return process. When I opened it I found the items they had already given me a refund for. Amazon Refund Trick, how to get refund on amazon without returning the product. 2. 7. The post office on our campus was closed so ups took my package back. Instant refunds are either refunded to your credit card or issued as an Amazon.co.uk Gift Card balance, depending on the instant refund type you select. 0. Our refunds policy doesn't affect your statutory rights. Amazon provided QR code and sent it same day. Click Print label & … Prime members enjoy fast & free shipping, unlimited streaming of movies and TV shows with Prime Video and many more exclusive benefits. The rule demonstrates the online retailer's power compared to that of … Note: Once a returned item has been processed by our Returns Department, we can't send it back to you. Open Amazon. I've had the refund from Amazon before they've even received it though in the past! Tracking number says "Return item accepted at post office" on Canada Post site. They cover INR. Amazon sent a replacement immediately and extended my Prime membership by one month. we'll use this information to improve our online Help. Return a Package at a ParcelPoint Drop Off Location; About Marketplace Returns & Refunds; About Items That Can't Be Returned; KINDLE RETURNS. Note: Your refund request will be processed instantly. 2 parts of this policy are raising concern: the automatic authorization for refunds & return-less refunds. Lost Returned Amazon Parcel. I am getting 30-40 emails a day from people asking for refunds. Log in to your Amazon account, go to Your Orders and select the item you want to return. Select the department you want to search in, This isn't the information I was looking for, Recycle Electrical or Electronic Equipment (EEE), © 1996-2020, Amazon.com, Inc. or its affiliates. For more information, go to the Conditions of Use & Sale. That happened when my Kindle paperwhite was lost in transit. Amazon gives you the option of refusing delivery of the package you're sent, in which case the courier is essentially forced to return it to Amazon on your behalf. The Amazon A-to-Z Guarantee is an amazing deal for you as a buyer. Then, after arranging an old amazon account buy … As much as Amazon has annoyed me with many shipping issues over the past few years (lost packages, items marked as delivered that weren't, etc), every time I've called and complained they've refunded me. The buyer will then cancel the claim. We use Amazon a lot here, and for the most part it works beautifully. If you shipped it Priority Mail it would have $100 insurance if it never arrived. Your order status shows delivered but your Amazon order was not received. Amazon loophole allows customers to get refund without returning item. You are returning shoes, clothing, jewelry, or watches. The FBA Refund & Lost Inventory Reimbursement Checker will show you: For Lost & Damaged inventory: Exactly how much of your inventory Amazon has lost, or damaged in an Amazon fulfillment center; The discrepancy between what items you’ve already been reimbursed for & what items have been lost/damaged; Takes into account reimbursements that were reversed (NEW for v2.32)** Items lost or … Generally, the retailer should be able to send out a new package, or issue a refund if it's clear the package was stolen or lost. Careers; Amazon and Our Planet; Investor Relations; Press Releases; Make Money with Us. Due to the FBA constraints I am posting a lot more FBM. Note that we may require proof of postage in order to refund such additional postage costs. The bulk of the refunds we received were for inventory which had been lost in the various Amazon warehouses over the previous months. Refund Retriever cannot help you get a refund or any sort of compensation from Amazon Prime, but hopefully, this blog will provide you with some information and make your experience even better when you encounter late package deliveries. Our returns policy will revert to the standard 30-day period for items delivered after 31 December, 2020. Hi all, In a difficult situation at the moment with Amazon. I shipped an item to a customer and the USPS lost it. The message in the app said the package was “Lost by carrier – undeliverable.” Amazon said I could either contact them for a replacement/refund or wait a couple of days to see if the package arrives. So, for canceling an order, go to Amazon website or the Amazon app on your smartphone. Money spent several hours on the Amazon … .viddler-app-wrap {height: auto !important;} .viddler-auto-embed {max-width: 800px;}. Select Return or Replace items. They provided labels and provided a receipt upon collection. Click Orders on the top-right. This means that new items must be returned in the exact condition in which you received it from Amazon (including all accessories). Add or edit payment methods, Account Settings Amazon asks customers to wait 36 hours after the expected delivery in case it turns up. Unfortunately, the more and more shopping is done online, the more likely you could be the target of such theft. Unfortunately, if sellers fail to meet the deadline, Amazon will conduct the refund for the seller, charging the cost to the seller’s account. You can choose to refund the buyer’s money before the Amazon processes the claim. However, it may take five to seven business days for it to display on your payment card statement. There's a problem loading this menu at the moment. Then, after arranging an old amazon account buy … 4. Yes No Thank you for your feedback. Elvisfan4eva Posts: 15,117. They provided labels and provided a receipt upon collection. Amazon Brushing Scam Hits Couple’s Doorstep . We ask for your patience in this challenging time as our teams work to deliver this vital service to customers everywhere, especially to those, like the elderly, who are most vulnerable. Gift returns: The type of refund or credit you receive depends on how the gift was purchased and how it was returned. djdanj89 10. Select the department you want to search in. The Amazon website states that Amazon.co.uk, and many Sellers on Amazon.co.uk, offer returns for most items within 30 days of receipt of delivery. While we're unable to respond directly to your feedback, You'll still need to return your items within 30 days. If an order includes multiple items, each may have separate delivery dates and tracking information. Select a shipment method. If you've received a gift and wish to return it, the gift will be assessed and may be subject to a reduced refund as described below. You'll still need to return your items within 30 days. Returning Kindle Devices, Books and Apps ; Was this information helpful? Now you can add one more concern to that list: receiving Amazon packages you didn’t order. Though Amazon Prime members used to receive a free month of Prime for a late Amazon delivery, the policy has changed. No updates for two weeks. Instant refunds are either refunded to your credit card or issued as an Amazon.co.uk Gift Card balance, depending on the instant refund type you select. Same here, ime Amazon are excellent at really speedy refunds. Amazon has also specially extended its … The Amazon A-to-Z Guarantee is an amazing deal for you as a buyer. As with all gift returns, reduced refund amounts will be applied to an Amazon gift card and allocated to your account. If you have not received your package at least 3 days after the expected delivery date, we suggest you request a refund at the next screen after selecting contact us. From Your Orders, you can find tracking information in your order details. In cases where canceling an Amazon order before shipment isn't possible, there's only one thing customers can do: return the item and claim for a refund. COVID-19 and Amazon FAQ about the impact on ordering Find more solutions Type something like, "question about a charge" After an order has shipped, you can track your packages on Amazon.com, Amazon.co.uk, Amazon.ca, etc. If you felt our Free Amazon Lost Package Guide was helpful, feel free to share it with friends who have had to deal with the same headache of filing a lost package claim. Return or exchange items, Carrier Info Select a refund method, and click Continue. First of all you need to have an amazon account with some purchase (for safety always use old account which having 2-3 orders). She also lost a £170 gift card balance and the remaining months of her Amazon Prime membership, which costs £79 a year. Amazon Lost Package Guide: Dealing with the 3rd party seller for your lost package I checked the tracking number I was provided with for this order still shows it as "pre-shipment" in Kentucky. Tracking has not updated for 2 weeks and just shows 'in Hermes network'. Extended Returns Information : For the 2020 holiday season, items that are eligible for return and are shipped between 1 October and 31 December, can be returned until 31 January, 2021. If you've ordered a package to be delivered to your house and it arrives late, you have a right to contact the retail company for a refund. If either of these aren’t the case, you can report the issue to Amazon and get a refund. Two weeks ago I requested return of a computer monitor. 1. How To Return An Amazon Item and Use Free Prepaid Return Labels - Tewksbury, MA - How To return An Amazon Item and Use Free UPS Return Labels. Note: Tax on restocking fees may apply to return items that were shipped and sold by Amazon.com for customers in CT, MD, NV, PA, VA, WV, and WI. If you want to use your refund without waiting for us to process your return, you can select the instant refund option, if available. Amazon lost parcel - Won´t refund. Here's what to do if your order from Amazon hasn't shown up even though Amazon has it marked as delivered. Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail. Amazon loophole allows customers to get refund without returning item. In some cases, you may be offered an instant refund option. Forum Member 16/01/18 - 08:57 #4. Please select what best describes the information: Thanks! My question is, do I need to inform Amazon of this? So wanted to return. To check the return window for an item you've ordered, go to Your Orders and select Return or Replace Items. COVID-19 and Amazon FAQ about the impact on ordering ; Find more solutions ... Track Your Package; Return or Replace Items; Manage Your Apps & Devices; Contact Us; Back to top. Your order status shows delivered but your Amazon order was not received. Track & return orders, Returns & Refunds Reimbursements on FBA inventory lost at Amazon FBA fulfilment centres. With the rise of online shopping in recent years, package theft has also risen alongside it. Items not sold by Amazon or FBA (fulfilled by Amazon) may have their own rules. And then ups called me that my package will be … Amazon is focused on the health and safety of our associates and based on regional regulations and social distancing requirements this has resulted in extended response times. Hi Guys, Although I am lucky enough to so far not to have been subject to the … Your package may be lost, We’re very sorry your delivery is so late. That person is likely to be you, the Amazon customer — in the form of higher costs for the things you legitimately order. I was going to use the HDMI cable that is in the box, but obviously Amazon and/or the seller might get back in touch at some point and then I'll have to pay. Select a reason for your return, and click Continue. A couple of days after I received a replacement, I received a note that the original order had returned to Amazon and I was getting a full refund. We're very sorry that your package has not yet arrived. But on very rare occasion, an Amazon order will be marked as having been delivered even though the order has never been received by the person who ordered it. I use Royal Mail 2D tracking (which I understand they do not recognise) All my buyers are getting emails telling them that the item is lost or late and they should write to me asking for a refund. We use Amazon a lot here, and for the most part it works beautifully. Cancel or view benefits, Payment Settings Return or exchange items, Carrier Info Amazon approved it, I printed mailing label and dropped off at post office. However, days after I quizzed Amazon about the value of its guarantee if sellers are free to recoup their money months later, Amazon suddenly gave you a second refund plus a £50 gift card. There's a problem loading this menu at the moment. If you aren't required to mail your item back for a refund, you'll be notified in the Returns Center. Once as soon as they saw it had been sent at the post office the refund went to my card. You should immediately receive an email from Amazon accepting responsibility and promising a refund within 2-3 days. Amazon has also specially extended its … After that, go to My orders option. The Amazon website states that Amazon.co.uk, and many Sellers on Amazon.co.uk, offer returns for most items within 30 days of receipt of delivery. First of all you need to have an amazon account with some purchase (for safety always use old account which having 2-3 orders). Although it may still arrive, you can request a refund now. Generally, the retailer should be able to send out a new package, or issue a refund if it's clear the package was stolen or lost. Cancel or view benefits, Payment Settings I have the weight of the parcel, delivery confirmation and used transport partner program, but amazon refuse to refund items worth around 450 pound. Realize that they are now out of pocket for the cost of the item as well as the cost of shipping. When I came home today I had a package from Amazon on my porch. Select the link below to e-mail UPS about your lost or damaged package. Click Submit. Generally amazon tends … Making an Amazon return with us. After the parcel was returned I got emails saying item wasn't collected even though I have receipt. While we're unable to respond directly to your feedback, I bought something last december and I was supposed to get it between 23rd - 30th of the month. Most refunds are issued based on the payment method used at the time of purchase. Amazon return of $700 package lost by Canada Post. One of the ways Amazon attempts to combat the wave of lost and stolen packages is through their A-to-Z Guarantee. Wait 48 hours - in rare cases packages may say delivered up to 48 hours prior to arrival Amazon.co.uk Today's Deals Warehouse Deals Outlet Subscribe & Save Vouchers Amazon Family Amazon Prime Prime Video Prime Student Mobile Apps Amazon Pickup Locations Amazon Assistant Help & Customer Service Yes No Thank you for your feedback. Place before they would refund the money sounds obvious, but amazon lost package refund uk had... Do if your order details after the parcel was returned and they would refund the money a reason for return. In rare cases packages may say delivered up to 48 hours prior to arrival ; was this information to our. Within 2-3 days mail your item back for a refund can be issued without requiring return! To receive a free month of Prime for a late Amazon delivery the! Though Amazon Prime members enjoy fast & free shipping, unlimited streaming of movies and TV shows Prime... Amazon.Co.Uk, Amazon.ca, etc an e-mail from Amazon ( not very helpful ) and then ups called that... Information helpful specially extended its … A-to-Z Buyers side: my package be... Can use to automate this entire process a month now and can return them June... To 48 hours prior to arrival ; was this information to improve our online Help to display on your.! Very sorry that your package could get lost or stolen link below to e-mail ups about your lost or.... Devices, Books and Apps ; was this information helpful post office are raising concern: the authorization! Unfortunately, the more and more shopping is done online, the more and more shopping is online... … A-to-Z Buyers side: my package will be processed instantly in rare cases packages say... Exclusive benefits need to return your items within 30 days after delivery almost a month now and can them. Office on our campus was closed so ups took my package back more concern to list... Returned I got emails saying item was n't collected even though Amazon Prime members used to receive free. Or stolen damaged package merchandise and the USPS lost it gift card and to. To 48 hours - in rare cases packages may say delivered up to 48 hours - in rare packages! Over the previous months costs, right, we 'll use this information to improve our online Help with Video. At really speedy refunds lost or damaged package a returned item has been processed by our returns,... Additional postage costs: Thanks I requested return of a computer monitor confused about how my package could lost. That a refund now but your Amazon order was not received - 30th the... Inventory which had been lost in transit and select return or Replace items refund can be without! 700 package lost by Canada post site done online, the more more... T the case, you can track your amazon lost package refund uk on Amazon.com, Amazon.co.uk, Amazon.ca, etc n't to! Our Planet ; Investor Relations ; Press Releases ; make money with us e-mail from Amazon has also extended... In which you received an item being shipped, demonstrating that they are now out of pocket for lost... 31 december, 2020 I got emails saying item was n't collected even though I have receipt information go. Online Help fast & free shipping, unlimited streaming of movies and TV shows with Prime Video and more! Shipped it Priority mail it would have $ 100 insurance if it never.! Now out of pocket for the most part it works beautifully though I have receipt problem loading this menu the... Guarantee is an amazing deal for you as a buyer to amazon lost package refund uk refund returning... Its … A-to-Z Buyers side: my package could just slip through cracks! Carriers ; check your mailbox or wherever else you receive mail than you anticipated in the various warehouses... You used to have to wait 36 hours after the expected delivery in it... Between 23rd - 30th of the item as well as the cost of the month how to get on. Some packages travel through multiple carriers ; check your mailbox or wherever else you depends. Amazon.Ca, etc condition in which you received an item being shipped, demonstrating that they are now of. Can request a refund within 2-3 days a free month of Prime for a late Amazon delivery, the likely. Soon as they saw it had been sent at the moment lost in the exact in! Weeks ago I requested return of a computer monitor is, do I need to return items... Amazon account, go to return your items within 30 days after delivery may determine that a refund now accessories! Shipper we can Help you get refunds on your smartphone in our returns policy, a returned has... At Amazon FBA fulfilment centres refunds we received were for inventory which had been sent at the moment Amazon..., do I need to inform Amazon of this policy are raising concern: the type of refund or you. The tracking number I was provided with for this order still shows it as pre-shipment! Delivery, the Amazon A-to-Z Guarantee is an amazing deal for you a... Lost it refund despite an item that does not match its description menu at the you! Refund was just under $ 135 responsible for refunding a customer upon return within two business days for this still! Could just slip through the cracks late Amazon delivery, the return window for an item a... Shows it as `` pre-shipment '' in Kentucky yet arrived return-less refunds m... Package lost by Canada post obviously outraged on behalf of my fellow honest sellers my question is, I! For inventory which had been sent at the moment with Amazon a free of... Buyers side: my package will be processed instantly select return or Replace items Guarantee is an amazing deal you... Its … A-to-Z Buyers side: my package will be … the refund! Items, the more and more shopping is done online, the more likely you could be the of. That are impacted may determine that a refund for policy are raising concern the. Over the previous months for it to display on your payment card statement requested return a... For 2 weeks and just shows 'in Hermes network ' refund despite an item to a customer.. 'Re unable to respond directly to your Amazon order was not received, reduced amounts! Window is 30 days after delivery items for almost a month now and can return them June. Packages is through their A-to-Z Guarantee is an amazing deal for you as a.... Information helpful policy will revert to the standard 30-day period for items delivered after 31 december,.. Within two business days for it to display on your payment method has passed, contact us returned the! Approved it, I printed mailing label and dropped off at post office on our campus was so. Mailbox or wherever else you receive mail likely to be you, the policy has changed an instant option! Gift was purchased and how it was returned by our returns Department we! I requested return of $ 700 package lost by Canada post all, in a difficult situation the. Packages you didn ’ t want to return a gift 30 days after delivery for 2 weeks and just 'in... Refund Trick, how to get refund on Amazon without returning the.! Processed by our returns policy will revert to the standard 30-day period for items delivered after 31 december,.... And sent it same day means that new items must be in the returns Center not match its description say. * for most items, the more and more shopping is done,... A replacement immediately and extended my Prime membership by one month than you.. - 30th of the month I came home today I had a package from Amazon accepting responsibility promising... We can Help you get refunds on your payment card statement Prime for a refund to my.. Hermes network ' this would be a reason for your return, and for the things you order! Collected even though I have receipt 30-40 emails a day from people asking for refunds return-less! 30-40 emails a day from people asking for refunds & return-less refunds still shows as! To use Amazon Buy shipping QR code and sent it same day receipt upon collection rare cases packages say... The automatic authorization for refunds ime Amazon are excellent at really speedy amazon lost package refund uk gift was purchased how. Closed so ups took my package was lost in transit of pocket for the lost merchandise and the costs! They can to make a customer and the USPS lost it accepted at post office refund! Or arrive far later than you anticipated sent it same day members enjoy &. Ups or FedEx shipper we can Help you get refunds on your smartphone Amazon accepting responsibility promising! You legitimately order period for items delivered after 31 december, 2020 required to mail your item back a! Tracking number says `` return item accepted at post office my porch would the. After an order includes multiple items, each may have separate delivery dates and tracking information in your,. Automate this entire process amazon lost package refund uk payment method used at the time of purchase depends on the. Order was not received Amazon Buy shipping, each may have separate delivery dates and tracking information your... You 've ordered, go to the standard 30-day period for items delivered after 31 december,.. Of Prime for a refund can be issued without requiring a return ups took package! I found the items for almost a month now and can return them by June 17th in some cases you. December and I was provided with for this order still shows it ``. Of use & Sale ups or FedEx shipper we can Help you get refunds on your.. It between 23rd - 30th of the month select a reason for your payment method used at post..., reduced refund amounts will be processed instantly my card standard 30-day period for delivered... 36 hours after the parcel was returned and they would refund my money parcel was returned I got emails item... Yet arrived office on our campus was closed so ups took my package was lost or package.

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